Privacy Policy


At Irena Chmura Jewellery we are committed to protecting your privacy. We use the information we collect to process your order and provide you with a more personalised shopping experience.Your information will not be given to any outside organisation for its use in marketing without your consent.By using our website you consent to the collection and use of this information in order to meet our commitments to you and to provide you with the service you expect.If we change our privacy policy we will post those changes on this page.



When you make a purchase from our website:

We collect your name, address, email address, phone number and payment details. We do so in order to conclude the contract and deliver your order.

We share your personal information with our subcontractors who are involved in the purchase process, such as payment providers, as well as credit reference agencies who we use to assess fraud, credit and/or security risks.

When you have expressed an interest in our product:

We collect your name, email address, postal address, telephone number and sector preferences.

We share it with Facebook and Google for retargeting: we use Facebook Custom Audiences and Google’s Retargeting lists. If you have subscribed to our emailing list, we send you marketing emails via Mailchimp. We also share your personal information with our subcontractors who help us with digital marketing. We do this because of our legitimate interest to promote the success of our business.

You can tell us that you do not want your personal information to be processed in this way at any time by contacting us at or, where relevant, by following the unsubscribe link shown in every marketing communication you receive from us.

If you have opted out of our email marketing, you may still continue to see target ads on social media platforms. Please check the social media platforms for more details on how to opt out of seeing these ads.

To improve and secure our website:

In order to provide you with the best experience we can, and to ensure that our site is kept secure, we collect IP address, browser type, device type, referring website.

We share it with the service providers (identified in the cookies section below)

We will only keep your data for as long as necessary to carry out our services to you or for as long as we are required by law. After this your personal data will be deleted.


A cookie is a small amount of information that’s downloaded to your computer or device when you visit certain websites. We use a number of different cookies, including strictly necessary, performance, advertising, and social media or content cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences (such as login and region selection). This means you don’t have to re-enter this information each time you return to the site or browse from one page to another. Cookies also provide information on how people use the website, for instance whether it’s their first time visiting or if they are a frequent visitor.

By continuing to browse the site, you are agreeing to our use of cookies.

We use Google Analytics: web analytics service, to help measure how users interact with our website. Google Ads: to deliver targeted advertisements to individuals who visit our websites (privacy policyopt-out).

Facebook: provides an online advertising and remarketing service for us (privacy policy).

Here you can find the full list of cookies we use via Shopify, our e-commerce platform (privacy policy).

Third parties (including, for example, advertising networks and web traffic analysis services) may also use cookies, which we do not have any control over. These cookies are likely to be analytical/performance cookies or targeting cookies.

You can control and manage cookies in various ways. Please keep in mind that removing or blocking cookies can negatively impact your user experience and parts of our website may no longer be fully accessible.

Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through your browser controls, often found in your browser’s “Tools” or “Preferences” menu. For more information on how to modify your browser settings or how to block, manage or filter cookies can be found in your browser’s help file or through such sites as:

Except for essential cookies, all cookies will expire after 2 years.


Our site may contain links to and from the websites (e.g. Facebook, Instagram).

If you follow a link to any of these websites or use our services, please note that you have left our site and these websites have their own privacy policies.  

We do not accept any responsibility or liability for these policies or websites.  Please check their policies before you submit any personal information to these websites.


Some of the software tools we use have data centres or staff outside of the European Union. Where this is the case, we have chosen to work with companies who have demonstrated that they operate in ways that comply with UK law. For example, Canadian based company whose software we use has signed up to the US-EU Privacy Shield. You can find more details in their privacy policy here.

If you are not happy for us to share your data with those partners, please do not use our services.


We will only retain your personal information for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any accounting or legal requirements.

To determine the appropriate retention period for the personal information we hold, we consider the amount, nature and sensitivity of the personal information, the risk of harm from unauthorised use or disclosure of your personal information, the reasons why we handle your personal information and whether we can achieve those purposes through other means, and the applicable legal requirements.

In some circumstances (to understand purchasing trends and how people interact with our website) we may anonymise your personal data so that it can no longer be associated with you for research or statistical purposes, in which case we may use this information indefinitely without further notice to you


Request access to your data (commonly known as a "subject access request"). This enables you to receive a copy of the data we hold about you and to check that we are lawfully processing it.

Request correction of the data that we hold about you. This enables you to have any incomplete or inaccurate information we hold about you corrected.

Request erasure of your data. This enables you to ask us to delete or remove data where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your data where you have exercised your right to object to processing (see below).

Object to processing of your data where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground. You also have the right to object where we are processing your data for direct marketing purposes, research or statistical purposes.

Request the restriction of processing of your data. This enables you to ask us to suspend the processing of data about you, for example if you want us to establish its accuracy or the reason for processing it.

Request the transfer of your data to another party.

Privacy law is often complicated, and whether these rights are available to you sometimes depends on the types of data we are handling, as well as why we are handling it. If you would like to exercise any of these rights, please contact us at You always have the right to lodge a complaint with us or the Information Commissioner's Office, the supervisory authority for data protection issues in England and Wales.

We keep this policy under regular review and it was last updated on 9th November 2023.